This policy describes how IT Problem Solver, Inc. and its affiliates ("ITPS") treat the personally identifiable information that is collected about you when you visit this web site.

What is Personally Identifiable Information?
"Personally identifiable information" is information that we can use to identify you as an individual. Personally identifiable information includes your name, address, telephone number, email address and any other information that is connected with you personally.

Collection and Use of Personally Identifiable Information
ITPS generally collects personally identifiable information with your specific knowledge and consent. For instance, when you purchase a product or service through our online ordering interface, you will be asked to provide information such as your e-mail address, telephone number, name and shipping address.

The personal information collected by ITPS is made available only to Patina Restaurant Group, LLC ("Patina") to use in accordance with the terms of this privacy policy and not to use the information for any other purpose. ITPS and Patina use your personal information to provide you with the product or service you have requested. Patina (or a third party administrator on behalf of Patina) may also send out e-mails or direct mail to users to announce special offers, services and announcements related to Patina. If at any time you decide you no longer want to receive such communications from us, please let us know by contacting Patina at, forwarding your name, e-mail address and mailing address. In that case, your contact information will be placed on a special list for the purposes of assuring communications will no longer be sent (unless you choose to receive such communications again in the future). ITPS and Patina do not sell or rent or share your personal information to third parties for their marketing purposes. Also, when making other online purchases you will have the opportunity to register. Registration helps track and verify account details and history. Users will be responsible for maintaining the confidentiality of any such password, ITPS and Patina will not be responsible for misuse of any passwords.

In addition ITPS or Patina may disclose personally identifiable information about you to other companies or individuals in the following circumstances:
- ITPS or Patina utilizes third party service providers to provide products, services or functions on ITPS’s or Patina’s behalf (such as sending emails or processing credit cards or fulfilling orders placed online) and asks these service providers to agree to maintain the confidentiality of your personally identifiable information and not to use your personally identifiable information for any reason except to carry out the purpose(s) for which we retained them;
- ITPS or Patina needs to protect its legal rights (e.g., if ITPS or Patina is trying to collect money you owe);
- ITPS or Patina must comply with applicable laws, regulations or legal or regulatory processes;
- ITPS or Patina has reason to believe that someone may be causing injury to someone or interfering with
- In connection with a sale, merger, transfer, exchange or other disposition of all or a portion of the business conducted by the web site.

ITPS has taken steps to ensure that your credit card and other sensitive information is sent protected over the Internet. Through the use of an industry standard security protocol known as Secure Sockets Layer (SSL), to help keep your Internet transactions private and secure, we encrypt your order information prior to transmission over the Internet so it can't be read in transit. We also ask our service providers to maintain the security of your personal information by adhering to industry standard security protocols and otherwise by adhering to practices set forth in this Privacy Policy. Although we use our best efforts to assure that your data remains secure, security during Internet transmissions cannot be assured.

ITPS (or third party service providers on behalf of ITPS) may set and access cookies on your computer. A cookie is a small amount of data (often including a unique identifier), that is sent to your browser from a web site and stored on your computer's hard drive. This information enables ITPS to learn about site usage and improve the content and offerings on our site. It also helps ITPS collect aggregate information about web site users on an anonymous basis (we may share aggregate demographic and usage information with our prospective and actual business partners, advertisers and other third parties for any business purpose. To the extent cookies contain personally identifiable information, cookies may be shared as otherwise expressed in this policy. If you don't want cookies, most Web browsers include an option that allows you not to accept them; however, if you set your browser to refuse cookies, some portions of our site may not function efficiently.

Wireless Addresses
If the email address you provide to us is a wireless email address, you agree to receive messages at such address from and on behalf of ITPS or Patina unless and until you elect not to by notifying us at, forwarding your name, e-mail and mailing address. You understand that your wireless carrier's standard rates apply to these messages. You represent that you are the owner or authorized user of the wireless device on which messages will be received, and that you are authorized to approve the applicable charges.

This site is not intended for children, especially those under age 13. ITPS has no intention of collecting any personally identifiable information (name, address, telephone number, birth date, or e-mail address) from individuals under 13 years of age. If a child has provided us with personally identifiable information, a parent or guardian of that child should contact us at the e-mail address or phone number listed at the bottom of this Statement if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our existing files.

Information This Privacy Policy Does Not Apply To
This policy does not apply to information collected about you by anyone except in conjunction with this website as described above. Any information you provide when you visit web sites other than the one covered by this policy, including web sites to which you may enter by a link from this web site, are subject to the privacy policies posted on those sites.

Privacy Policy Changes
ITPS may, at any time, amend the provisions in this Privacy Policy. Your continued use of the site indicates your consent to this Privacy Policy and any amended versions of it.

This policy was last updated on February 3, 2015.

If you have questions or concerns regarding our Privacy Policy or use of your personal information, please contact us online or by mail or phone at:

IT Problem Solver, Inc.
27762 Antonio Pkwy, Ste L1-469 | Ladera Ranch, CA 92694
T 949 743 9545 | By email: